Our focus has been and will continue to be on improving work relationships though conflict resolution, coaching, mediation and other alternative dispute resolution strategies. Crysand Consultants services are learned processes, not the latest trendy solutions.  We have found that most people don’t really want someone to solve their problems for them, although that’s what is usually requested.  Instead, they want a way to solve their problems themselves.

Mike Mastroianni, BA, MAT is the Associate Vice President for Outreach and Planning at  Rock Valley College, where he directs 5 divisions and over 100 employees.  Formerly, he was Dean of Community Outreach and before that, the director of the Management Institute where he was responsible for the training and consulting efforts of the college. 

Previously, he was a principal and partner with Management Resource Group, a full service Human Resource consulting firm.  In addition to his national speaking and consulting experience, Mike also served as VP of Human Resources for an educational association, and has held key positions in health care human resources.  His most recent book is, Harnessing the Power of Conflict: Leading, Living and Learning,   He is co-author with Norm Dasenbrook.  Mike and his partner Norm mediate for businesses and industries. 

Norman C. Dasenbrook has over 28 years experience in the fields of mental health, consulting, teaching, business and alternative dispute resolution processes.  He is licensed in Illinois as a Licensed Clinical Professional Counselor (LCPC).  Norm is a mediator in private practice concentrating on family, corporate and work group mediation.  He is a consultant and provider to numerous local and national Employee Assistance Programs and managed health care companies.

Norm has held key positions in health care and has been in private practice for over 23 years. He is the Past President of the Illinois Mental Health Counselors Association and was awarded the Distinguished Service Award for 2005 -2006. He is a practice consultant for counselors, social workers and psychologists having co-authored, “The Complete Guide to Private Practice for Licensed Mental Health Professionals” and lectures through the country on  Psychotherapy Practice Management. Norm is a consultant to the American Counseling Association (ACA) and his monthly column, Counseling in Private Practice, appears in ACA’s trade publication, Counseling Today.

Norm and Mike are co-authors of Harnessing the Power of Conflict: Optimum Performance Through the Self-Mediation Method, 1994, Crysand Press, Harnessing the Power of Conflict: Business and Family, 1997, Crysand Press,  Harnessing the Power of Conflict: Leading, Learning and Living, 2003, Crysand Press.